Way-hey! I thought, this'll be good!
ONLY a few years ago, "Web 2.0" – a term now as quaint as the "information superhighway" – was considered revolutionary. Rather than relying on the lumbering dinosaurs of big media to get news and entertainment, people could film their own videos and voice their opinions directly via Twitter and YouTube. Barack Obama's 2008 presidential campaign and the Arab Spring showed that people could use social media to organise, mobilise and democratise. Emerging technologies promised a liberating future.
So far, so good. But Alice Marwick's analysis reveals what we already know: